Refund policy

Welcome to Micova.

We want you to have a smooth shopping experience. Please read our Refund & Return Policy carefully before placing an order.

Return Eligibility

We accept returns only under the following conditions:

Item received is damaged

Wrong product delivered

Size issue (only if exchange stock is available)

Product has manufacturing defect

To be eligible for a return:

Request must be raised within 7 days of delivery

Product must be unused, unwashed, and in original condition

Original tags and packaging should be intact

Unboxing video is recommended for damaged/wrong item claims

Non-Returnable Items

The following items are not eligible for return or refund:

Used or washed products

Products damaged by customer

Discounted / sale items

Custom printed or personalized products

Exchange Policy

Size exchanges are allowed once per order

Exchange depends on stock availability

Customer may need to pay reverse shipping charges in some cases

Refund Policy

Once the returned item is received and inspected:

Approved refunds will be processed within 5–7 business days

Refund will be credited to the original payment method or bank account

COD orders may require bank details for refund processing

Cancellation Policy

Orders can be cancelled within 12 hours of placing the order

Once the order is shipped, cancellation is not possible

Damaged or Wrong Product

If you receive a damaged or incorrect item:

Share order ID and product photos/videos for verification

For return, exchange, or refund support:

Brand: Micova Clothing

Email: xtention165@gmail.com

Instagram: @micova.in

Important Note

Micova reserves the right to refuse returns that do not meet the above conditions. Policy may be updated anytime without prior notice.